MXMASTERS OF THE UXEzRã Masters

← Pre-A.I. Work

UPS

Sr. Product A&D

Logistics pickup experience — scheduling, modification and tracking, restructured around research-led architecture.

Scope

Disciplines applied

User research
Usability testing
Information architecture
Interactive prototyping
Mobile UI
Stakeholder strategy

Artifacts

Selected work

Mobile pickup experience

Pick Up project

Design Studio

Design exercises & process

Professional recommendation

Colleagues on this work

“He excelled in all areas.”
Ezra's arrival at UPS preceded the creation of our Product Design practice, a situation which demanded he immediately build trust with his product team (who had never had an embedded designer before), rapidly execute using our design system, and navigate without the support of an organized product design team behind him. He excelled in all areas. Ezra’s passion for creating an outstanding user experience is obvious from the minute you meet him. His enthusiasm and dedication to process strategizing, solving complex design problems, articulating design decisions, and prioritizing the user's experience are infectious. He accepts additional
Read more on LinkedIn
Kathy LeMunyon
UX/Product Design Leader · Collaborator · Optimist
Managed EzRã directly · December 21, 2023
“A great asset to any design team.”
I worked with Ezra during a 6 month SAAS app design sprint at UPS. We collaborated on a brand new concept design around one of UPS's services. Ezra's passion and dedication were immediately evident in the effort he put in to learning about the UPS service and getting to know the team. He has vast UX knowledge and came up with some great ideas during the sprint sessions
Read more on LinkedIn
Ben Kopf
Senior Information Architect at UPS
Worked with EzRã but on different teams · February 14, 2024
“Strategic thinking and innovative problem-solving.”
Ezra is a highly motivated and talented professional who goes above and beyond expectations. His attention to detail, strategic thinking, and innovative problem-solving skills were particularly commendable. His communication skills are exceptional.
Yee-Zhian Liew
AI/ML | Data Science Sr. BA | Product Owner | Program Manager
Worked with EzRã but on different teams · December 19, 2023

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PwC

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About EZRÃ

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Ask me about the problems he's solved, how he thinks, what former colleagues say about him, how his career evolved from digital design into enterprise UX and A.I., or whether that combination makes sense for what you're trying to build.